Fierce Fruit FAQ

Have some questions about our aseptic fruit purees or about your order? Check below to see if your question has been answered, or contact us directly at sales@fiercefruit.com or call us at (832) 202-9093.

How do I buy wholesale?

It’s easy and free. Just click here to sign up for our wholesale program. You will have your own login and easy access to volume product and shipping discounts.

Do you do fruit contracts?

Yes, we are happy to discuss fruit contracts (similar to hops contracts). Contact us so we can get to know your fruit needs.

How much does it cost to ship a box of puree?

Shipping varies quite a bit based on location and time of year. Here are some ranges to keep in mind.

4.4 lb - generally $8 - $13 per box
11 lb - generally $10 - $16 per box
44 lb - generally $28 - $35 per box

Where possible, we will combine packages to save on shipping, and we will palletize boxes with a minimum of 5 (44 lb) boxes.

How many boxes fit on a pallet?

To save on shipping cost, we generally suggest palletizing boxes (instead of shipping them individually) starting at 5 (44 lb) boxes. So a pallet could have anywhere from 5 minimum, to 60 maximum, (44 lb) boxes.

How much does it cost to ship a pallet?

Shipping varies quite a bit based on location and time of year. Here are some ranges to keep in mind.

A small pallet with 5-10 boxes can cost anywhere from $120 - $280 to ship.
A large pallet with 60 boxes can cost anywhere from $250 - $400 to ship.

You can save more by shipping multiple pallets, and based on volume we are also happy to work with you on shipping and discounts. Sign up for our wholesale program.

What are the applications of your fruit purees?

Our aseptic fruit purees can be used for so many tasty creations! Below are some of the most popular:

Beverage Uses: homebrewing, microbrewing, nanobrewing, craft brewing, fruited beers, fruited sours, cocktails, juices, seltzers, ciders, kombucha, mead, tea

Food Uses: baking pastries, ice cream, gelatos, sorbets, frozen desserts, yogurt, sauces, preserves

What is an aseptic fruit puree?

An aseptic fruit puree refers to the silver bag packaging. Aseptic just means “anti-microbial.” Our aseptic bags keep out bacteria, wild yeast, sunlight and oxygen to ensure our purees are fresh whenever you are ready to open them.

Keep in mind not all aseptic packaging is made the same. Our aseptic packaging meets FDA regulations. We use a 3-layer high barrier polyethylene system for maximum efficacy and freshness.

How do I open the aseptic packaging?

Open the box, take out the aseptic bag, cut one of the corners or the upper part of the bag and then just pour it into a container. The bag has a valve but it is only for filling purposes.

We are working on changing our opening system to include valves which will twist open and can be re-sealed. More updates soon as we start rolling out the new valves!

What is the shelf-life of your purees?

Our aseptic packaging keeps our purees super fresh for 18 months from the date of manufacture.

If I don’t use it all, can I store the leftovers?

No worries! You can keep the unused puree refrigerated up to 10 days, or freeze it for the remainder of the shelf-life. We suggest putting the leftovers in a sanitized, tightly-sealable container (e.g. bottle), making sure it is avoiding contact with light and oxygen as much as possible.

What do you mean by All-Natural?

All-natural means made from only natural ingredients. Fierce Fruit purées are made with real, whole and fresh non-GMO fruits, no refined sugars, no high fructose corn syrup, no artificial flavors, and no artificial colors. The only thing added to our purées is less than 1% ascorbic acid (Vitamin C) as an antioxidant.

Are your purees fresh or frozen?

Our purees are fresh and NOT frozen. Our aseptic packaging allows us to perfectly store and ship our purees at temperatures below 77 degrees F. This means you can save room in your freezer, and never have to wait to waste time thawing out purees. Ours are ready-to-use fresh out of the bag!

Is there anything added to your purees?

Our purees are 100% fruit. The only thing added is less than 1% ascorbic acid (Vitamin C) as an antioxidant. We NEVER dilute our purees, nor do we add sugar, thickeners, artificial colors, or flavors.

Are your purees seedless?

Our purees are seedless and smooth. However, certain fruits, like strawberries or raspberries, may contain pureed seeds since it would be nearly impossible to separate them out.

Are your purees smooth or are there chunks of fruit?

Our purees are smooth and do not contain whole chunks of fruit. However, they are thicker than juices since the pulp of the fruit is included, and have a natural texture.

Are your purees pasteurized?

Yes, our purees are pasteurized and ready to use.

Are your purees Kosher?

Yes, our purees are certified Kosher by the Vaad HaKashrut of Bogota.

I can't find the fruit flavor that I want. What do I do?

We are constantly sourcing for new fruits, so let us know which fruit we're missing and we will see if we can find it for you.

Contact us now by filling out a form or by calling/emailing us so we can meet your needs.

What is your policy on sustainability and social responsibility?

We source responsibly and are committed to fair trade and the protection of our growers, primarily located in Colombia, Chile, and Brazil. Our supply chain provides jobs for over 350 individuals and encourages farmers to choose fruit farming instead of illicit crops. Through our logistics and online platform, local farmers now have access to global markets (you!).

Fierce Fruit and our partners provide donations of fruit purées to non-profits and foundations, and we also donate part of our profits to organizations addressing current needs such as #GetUsPPE, which provides protective equipment for front-line workers during the COVID-19 pandemic.

What is your Returns & Refunds Policy?

Our real fruit purees -- like any food product -- may oxidize prematurely depending on variations in temperature and handling. If you open the aseptically-sealed packaging of your product to find that it is damaged, or that the color or aroma is off, please do not use. Contact us immediately at sales@fiercefruit.com with a photo, and we will be sure to send you a replacement as soon as possible.

While we do not typically accept returns on unopened purees, please contact us with questions or concerns. We may be able to come up with a case-by-case solution depending on your unique circumstances.

What is your Privacy Policy?

What payment methods do you accept?

We accept all major credit cards including Visa, MasterCard, Discover, and American Express. We also accept Google Pay, PayPal, and Shop Pay.

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